Privacy policy

Effective Date: 01/01/2024

At Jawnex, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (www.jawnex.com) or interact with us online.

🔒 1. Information We Collect

We collect the following types of information when you shop or interact with us:

  • Personal Information: Name, phone number, email address, billing/shipping address.

  • Payment Information: Through secure payment gateways (we do not store card details).

  • Usage Data: IP address, browser type, pages visited, time spent on site.

  • Cookies: To enhance your shopping experience (you may disable cookies in your browser).

🛍️ 2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders.

  • To communicate order updates and promotions.

  • To improve website performance and personalize your experience.

  • To comply with legal and tax obligations.

  • To prevent fraud and unauthorized activity.

🤝 3. Sharing of Personal Information

We do not sell or rent your personal data to any third parties. We may share limited information only with:

  • Delivery Partners: To ship your order.

  • Payment Processors: To securely complete transactions.

🇮🇳 4. Data Retention & Storage

Your data is securely stored on servers compliant with industry standards. We retain personal data only as long as necessary for the purposes stated or as required by Indian law (e.g., income tax/GST compliance).

🧾 5. Your Rights (India - IT Act & DPDP 2023)

You may request to:

  • Access your personal data.

  • Correct or update your information.

  • Withdraw consent (e.g., unsubscribe from marketing).

  • Delete your data (subject to business/legal needs).

To exercise these rights, email us at: care@jawnex.com

🛡️ 6. Security Measures

We implement appropriate technical and organizational safeguards to protect your data from loss, misuse, unauthorized access, or alteration.

🔄 7. Policy Updates

We may update this Privacy Policy periodically to comply with changes in Indian laws or improvements in our practices. The latest version will always be available on this page.

📩 8. Contact Us

For any questions or privacy concerns, reach out to:
📧 care@jawnex.com